When you generate online customer reviews, it helps with search purposes. And, it also rovides a better user experience for those not as familiar with your brand, as well as helps you to understand how consumers feel about your company. What you say about your brand matters, but sometimes, what you fail to say can speak volumes as well.
You probably don’t need statistics to tell you about the importance of online reviews are for your business. However, we’ve outlined a few key ones coupled with information that will help improve your reputation management.
In our quick and simple Guide to Generating Online Reviews, we cover the why, what, how, and where of how to create an online presence that is positively reflective of your brand.