I recently read and article with a somewhat missleading title, but the content was interesting, and a bit scary.  The article is from the LA Times and was called “Congress is Cracking Down on Internet Marketing Companies“.  Now, when I think of Internet Marketing companies I think of firms offering actual marketing services.  In this case the article is really referring to Internet advertising and sales technology companies.  Either way, the topic is about these technologies being used by major retailers which use people’s credit card info and share it with other services.  Next thing you know you are getting reoccurring bills from some site you have never heard of.

Here is an example.  You are ordering tickets online and during your check out process an ad pops up urging you to “click” in order to get $20 off your next purchase.  That click then automatically sends your credit card info to another company you have never heard of and signs you up for a “membership”.  You then get billed automatically for months before you realize it and cancel.  Most people are too busy to notice or forget whether they signed up for something and never really pursure it beyond cancelling. 

As I said before the article refers to these firms as online marketing companies.  The companies they are talking about are the ones who are creating and distributing these technologies and then partnering with major retailers.  Some of these companies include (according to the article)  Affinion, Vertrue, and Webloyalty.  The scary thing is that these shady companies have been able to partner with major retailers like Hotwire.com and Continental Airlines.

The article stated that stories like these have encouraged members of Congress to seek legislation designed to crack down on these types of aggressive sales tactics (and the technology that makes them a reality).  This type of thing is no doubt something no consumer should have to worry about!

Has this ever happened to you?  Please share!

I was recently speaking at the 2009 PubCon in Las Vegas on both an Organic Site Review Clinic & an SEO Site Design Panel.

The Organic Site Clinic on Wednesday November 11th was only myself & Alan K’necht of K’nechtology where we were aligned on foundational & canonical SEO for the sites we reviewed as we are both sticklers for proper back-end coding.

We even came across a site that was using a MORE link to hide content at the bottom of each of their pages – the site will remain unnamed

Later that Wednesday after lunch I was on an SEO Design & Organic Site Structure panel with Ted Ulle of Converseon, Lyndsay Walker of Canada’s Web Shop, Scott Polk of Search & Social Media.

Moderating this motley crew was Christine Churchill of KeyRelevance with QA moderator Taylor Pratt of nFusion.

We all agreed we would keep our presentations to under 5 minutes so people could ask plenty of questions and get some great takeaways rather than just simply hearing us talk on and on, on stage.

I spoke on foundational SEO concentrating on what I term the big 3 of the .htaccess, robots.txt, & Webmaster Tools – I included my presentation below:

Ted went over some great foundational design information while Lyndsay went into coding advice and Scott provided some great tips, but where I disagreed with Scott is on using file extensions over directories.

I like & respect Scott Polk as he is great speaker with a wealth of knowledge & experience coming from Bruce Clay thus I didn’t want to undermine him publicly so I simply nodded in agreement with Ted on stage with him stating he prefers directories.

All things being equal a page at abc.com/xyz.html has just a good chance to rank as abc.com/xyz/ but with the directory page you have the added benefit of not having to change reference links if you go to another web page format such as php, asp, cfm, etc plus I feel its better organizationally since you can place related pages & files in this directory giving them added keyword weight.

Scott stuck to his guns on extensions over directories while also being correct that you can simply resolve the new web page format issue in the .htaccess, but I still contend directories are better long term both organizationally &  for SEO.

What do you think?

Dean Loudermilk and Ellen Albert with the Alumnae Women of Emory board

Although Dean Loudermilk still teaches the semester long class at Emory University, Social Movements and the Media (the basis for the presentation): let’s just say it wasn’t your average college class last night! We had guests from Atlanta, attendees ranging over 20 class years and even a Cornell Alum who eagerly signed up to get in on the action too. Well, seems like everyone had the right idea, as the talk was spectacular—funny, futuristic and engaging all at the same time. It seemed as if everyone was laughing on cue, but really, it was just a good speech coupled with some racy images that boasted a broad appeal.

The event, hosted on November 11th at MTV Studios by Emory Alum, Ellen Albert, was from 6:30 p.m. to 8:00 p.m., but it seemed like the crowd didn’t want to leave! We had a wonderfully diverse group of 30 guests. A surprising amount of men actually showed up to listen to the talk too, which was, even in the event description but more so in actuality, largely focused on feminism in advertising. Dean Loudermilk began by plowing through the history of various different social movements and their effect on the media, but guests became overwhelmingly engaged during the saga on feminism, which was presented in conjunction with commercials and ads. The presentation spanned the gamut of brands—beginning at Dolce & Gabbana, critiquing Virginia Slims and ending with oomph on Maidenform Bras.

At one point, an Emory Law Grad, Marni Galison, was so intrigued by an ad and Dean Loudermilk’s interpretation of it that she interrupted mid presentation to play devil’s advocate. In older Virginia Slims marketing, a lot of feminists hated the “You’ve come along way, baby” campaigns. Marni, after vehemently denying smoking, exclaimed: “Is there any cigarette ad that feminists do like?!” Her point, essentially, is that, if they inherently don’t like the product, they certainly will disapprove of the ad. But, we did see some commercials that feminists happened to be fonder of—for a sexy 45 seconds, I recommend checking out “The Diet Coke Break” on YouTube.

Regardless, thanks to Marni, the tone was set for an informative and inspiring feminist advertising debate post presentation. The group finally concluded, with Dean Loudermilk’s guidance, that feminism in advertising moves in waves and eventually always comes full circle. Last night, we learned that only 16 percent of people in senior advertising roles are women! So, who is really spurring the innovation here? Our best bet is that it stems from men in high positions with slight interferences by politics and presidential administrations. Keep your eyes peeled for the future because, just like with the Reagan and Clinton administrations, we are certain to see a new wave of advertising with the “Change” advocate, President Obama.

What do you think?!  Tell us below and check out the EAAvesdropping blog.

Several managers from IMI will be in Las Vegas this week for Pubcon, a large internet marketing show. There is a poker tournament on Thursday night at The Mirage and our President Brandon Fishman will be playing.  Any winnings from this event will go towards The Naval Special Warfare Foundation which provides financial support to the families and children of SEALs killed or injured in combat.  Recently we lost several of our Navy SEAL heroes:

On 13 SEP LT Dan Cnossen lost both legs below the knees when he stepped on an IED during a combat operation in Afghanistan.  He is at Bethesda Naval Hospital undergoing treatment for his wounds.  You can learn more at his website.

On 24 SEP Ryan Jobe a SEAL who last eyesight in both eyes when he was wounded in Iraq in 2006 underwent a major operation that unfortunately resulted in a complication that caused him to lose his life.  Since he was wounded Ryan had been a spokesman for the NSW community.  His wife is pregnant with their first child.

For more information on this charity, go to the website here:   http://www.nswfoundation.org/

For more info on the Pubcon Poker tournament  http://www.purposeinc.com/pwp/2009/11/02/poker-tourney-blog-to-register

Outbound marketing is just not as effective anymore.  Outbound marketing for companies could be the use of traditional mass media, making cold calls, or going to trade shows.  These activities are active methods “selling” products and services through finding and approaching potential customers.  Tired of cold calling?  Try investing more on inbound marketing and let the business come to you!

Inbound marketing involves attracting new customers and letting them find you because you present your brand as a credible and trustworthy source.  Consumers or companies seeking products and services that you  might be offering are looking online and doing research through Google searches, reading blogs, and even reviewing content on social media sites.  Instead of putting your brand out there to people or companies used to quickly tuning out mass media, why not just be “found” by your target customer when they are looking?

Inbound marketing through search engine optimization simply means that your site is going to be well optimized for keywords most important to growing your business.  Without SEO, your company’s website will never be found in the natural search results and therefore lose market share to competitors who are in fact being “found” by your potential customers. 

Inbound marketing with blogs and social media involves developing great content.  This will in turn drastically improve your SEO efforts.  Social media is of course about more than content but is driven by sharing valuable information with your audience.  The information on your blog and social media platforms should be compelling and offer your audience a chance to quickly learn something of value.

Most companies these days are still spending about 90% of their time and energy on outbound marketing and only 10% on inbound methods.  Once a company truly embraces the theory and strategy behind inbound marketing they generally improve the inflow of new business leads.  They quality of these inquiries is usually better too. 

In conclusion, if your company wants business to come to you rather than having to chase down “leads”, then pursue these strategies:

• Position your company and people within your company as industry experts
• Develop great content for your website and blogs (i.e. articles, white papers, blogs, videos, etc.)
• Distribute your content to social media sites like Facebook, other blogs, Twitter, YouTube, etc.
• Forget the “sales pitch” and let new business come to you

Oh Google, how you never cease to amaze…

Until just a few days ago, Lala was a fairly unknown online music streaming site.  Since its 2006 launch, the site has experienced growth rates far inferior to other music sites like Myspace and Pandora.  That is, until a partnership with Google suddenly moved their company into the everyday internet vocabulary.

Try this: type in a band or song name into the Google search box, and check out the first results that come up.  Rather than directing you to Myspace or the band’s official website,  you can now listen to the entire song, for free, with one click.  For example, if you were to type in the up-and-coming band The xx into the box, your results would look like this:

The first time you listen, the service costs you nothing; for every time after that, it’s a nominal fee of $.10.  Add this to the laundry list of Google’s cutting-edge innovations like Google Voice, Google Wave, and the Android phone, that have all recently been released.

Also, keep a lookout for a new Lala iPhone application, which will allow music streaming similar to the online model: free for the first listen, $.10 per every future listen .  Rumor has it the app will be available mid-November, and likely with a very high demand.

…let’s just say we’re in la-la-love.

With 1.9 million unique visitors per month, you can bet that celebrities all over are jumping on the Twitter trail too.  On an average day, users can expect to find tweets from Britney Spears, Lance Armstrong, Barack Obama, Ashton Kutcher, Stephen Colbert, Shaquille O’Neal and even, MC Hammer.  But the wide array of celebrities on Twitter really extends beyond this.  Some celebs ahead of the curve have already logged on to Twitter, managed their accounts for a while and subsequently deactivated.

So what would drive a celebrity to run away from the free publicity and fame?  Isn’t there always more time to be in the spotlight?  Well, not according to famous teen star, Miley Cyrus.  She claimed that her Twitter account began invading her privacy and putting her personal affairs in public view too frequently—probably right around the time she boasted a following of 2 million.  So she decided to conclude her Twitter affair and kissed it goodbye with a YouTube rap video about how she “stopped livin’ for moments and started livin’ for people.”  You should really check it out if you haven’t seen it— it’s highly entertaining, not to mention perplexing as she is trying to run from the public eye by creating a new viral video.  How ironic.  She should probably stick to acting, but that’s beside the point…

Regardless of Miley, many other celebrities have managed to run successful campaigns on Twitter.  They’ve used them to promote themselves, their songs and shows, grow a fan base, relate to their audience and humanize themselves.  Twitter can actually be a really successful tool for celebrities in increasing their personal brand awareness, just like how companies and businesses use the microblog for viral marketing.

Ashton Kutcher is a great example of this phenomenon.  I’m sure everyone remembers his victory over CNN?  Earlier this year, they we racing to see who could reach 1 million followers first.  He tweeted incessantly and offered a free Guitar Hero to his millionth follower.  Somehow he single-handedly conquered the news super station.  He currently claims the most followers out of any other celebrity on Twitter with 3.9 million fans reading his microblog on a regular basis.  He tweets about 10 times a day and usually adds in a link, either to a website or other profile.  He often interacts with his followers—recently, he replied to a fan’s tweet about his last chemo session with “live strong, Drew.”  Must be why he has so many followers!

However, Ashton Kutcher is not the only celeb using Twitter to show his sensitive side—Tila Tequila has been consistently blasting out posts on her profile page to aid her favorite charity, The Keep a Breast Foundation.  She recently collaborated with artist Randy Janson to create a shiny, red, sculpted version of her breasts to be auctioned off on Ebay.  Tila is a heavy Tweeter, with an average of 143 posts per day.  She’s been publicizing and promotion the auction from her Twitter account, which has apparently created a lot of hype.  There’s only 8 days and 10 hours left and the bidding has already hit $45,000, so if you’re interested, I’d bid now!

So as you can see, celebrities are not shy when it comes to Twitter.  The most successful celebs are the ones with the highest tweet frequency and most user engagement.  But, keep in mind, just because we’re talking about celebrities here doesn’t mean they are all tweeting with the same intentions.  Several news sources in 2009 have conjectured that many stars employ their Twitter profiles as a way of disseminating personal information before the paparazzi can expose it.  Some people may see this as lessening their personal privacy but celebs like Britney Spears, Lance Armstrong and Shaquille O’Neal believe that this is actually a form of privacy control because they can control the accuracy of the information they release.  Although it may deplete the dollar signs of the paparazzi machine, it seems like a pretty good plan to me.

For more information on celebrity profiles, check out Celebrity Tweet.

Internet Marketing Inc will be represented at the Search Engine Strategies Conference in Chicago on December 9th, 2009.

Search Engine Strategies or SES for short, is a leading global conference and training series focused on search engine optimization and search engine marketing put on by Incisive Media which includes ClickZ & Search Engine Watch.

I will be hosting a site clinic at SES Chicago from 4pm to 5:15pm on December 9th, 2009 at the Chicago Hilton.

In this session I will provide feedback to improve the sites provided from the audience mostly from an SEO point of view.

I will speaking as well at the upcoming PubCon in Las Vegas on several sessions including a Site Clinic at 10am on Wednesday November 11th and then at 1:30 I will present on SEO Design & Organic Site Structure at the Las Vegas Convention Center.

If you are going to PubCon in November or SES Chicago in December please let me know so we can make time to meet each other.

,Michael Martin

Last Thursday, on 10/15, Internet Marketing Inc.’s New York City office hosted a “Cocktails and Conversations” event for industry insiders, clients and friends.  More than 60 attendees enjoyed wine, hors d’oeuvres, and a quirky presentation by seasoned sales expert, Lisbeth Calandrino, who recently released a new book called “Red Hot Customer Service.”  The event was scheduled to end around 8 p.m., but the last slew of guests didn’t actually leave until after 10 p.m.  If that isn’t a metric of a success, I’m not sure what is!

For those who missed out, check out our video presentation below AND stayed tuned in for next time!

Many thanks to our fabulous speaker and generous sponsor, Select Office Suites.

For more information, please view Lisbeth Calandrino’s blog.

1.  Establish yourself as an authority in your field of business: Having a blog that you contribute valuable information to on a regular basis (recommend daily or at least a few times a week) can be your primary tool for establishing credibility and trust amongst your customer base. Your blog should contain well-written, engaging, and informative articles that pertain to your industry. Topics can include ideas about current events, thought provoking themes, and news about your company. Make sure the messaging is not self serving and that every post provides some kind of FREE value.

2.  Add Valuable Content to Your Website: I always recommend that business owners incorporate their blog into their website as opposed to having a separate platform. There are plenty of open source blog platforms that can be integrated into as website such as http://wordpress.com. Therefore your blog becomes part of your site and adds new pages every time you post. For example, your URL would be www.MyCompanyName.com/blog.

3.  Provide Great SEO Value for Your Website: As mentioned above, each time you post a blog article you are essentially creating a new page for your website. New pages mean a constantly growing website that has content pertaining to your business. These pages can be easily indexed by the search engines and be ranked in the search engine results. If you write with your keyword strategy in mind and hyperlink specific keywords to relevant pages within your website, you will also create a good internal linking strategy.

4.  Support Your Internet Marketing Strategy: The best way to add value to your Internet marketing efforts is to produce engaging content that people will share and link to. This established authority in the search engines and gives people a reason to stay on your website longer. You are also giving them a reason to come back. Set up a simple RSS feed so people can be notified when new articles are posted. This brings them back to the site. The more they come back and the longer they stay on it, the more likely they are to convert into some kind of business.

5.  Support Your Social Media Marketing Strategies: The best way to establish brand loyalty and trust is to continually provide free value to your customers. Some of the best content on the web (in my opinion) comes in the form of blogs and videos. The more great content you provide, the greater marketing value it will eventually create. Social media is not about self promotion, it’s about customer communication. A great way to establish regular “communication” with your customer base is to give them consistent value. One way to do this is by blogging.

6.  Personal Development: There can be a productive and “selfish” reason for blogging to. The best blogs are not written completely off the cuff with no real educational content. The best blogs provide tips, how to guides, thought provoking questions, and well planned topics with supporting details. This is usually done by the writer researching a topic prior to writing or using his or her own experiences and sharing them so that others may learn. The process over even preparing to write a blog can be personally rewarding and provide learning opportunities for the writer. I always encourage the business owners and top level executives to be key blog contributors for their companies.

7.  Platform for Events and Promotions: Although your blog should be primarily used for communicating valuable information about your business and industry, you can also use it as a simple tool to announce special events like trade shows, promotions, upcoming charity events, etc. For example, if your company is going to attend a trade show, you might write an article about the show and your purpose for attending. After the show you could post an article about your experience and even include a video. Or maybe your company is involved in supporting a charitable cause. A blog is a perfect forum for telling your readers about it!