Archive for the ‘Internet Marketing News’ Category

Facebook Changes Fanning to Liking

FB ChangesAs of April 19th, 2010, Facebook no longer offers users the ability to “Become a Fan” of a page.  Instead, the option to “Like” a page will be the new way to connect with a company’s fan page.  This is not to be confused with the option to “Like” a status, comment, photo, etc. however, which will still simply mean showing one’s approval for another’s action.

Instead, this new form of liking will carry all the same connotation as becoming a fan used to, meaning stories from a page one likes will still show up in their newsfeed and a list of pages one likes will still be displayed in their info section. This change may seem arbitrary and unnecessary on Facebook’s behalf—considering the web has seen a flurry of articles about the existence and effect of this change on Facebook and SEM.

Why Change One Word?

So, many people are wondering why Facebook would go through all this trouble to change one word on their website.  Facebook has stated that they made this change to promote consistency throughout the site.  Basically, instead of having different terms for different actions, Facebook wants to group as many actions together as possible.

Moreover, a recent study revealed that Facebook users click the “Like” button much more frequently than they click the “Become a Fan” button. Therefore, there may be some grounds to support changing the button based upon this study; however, it would seem to us, as Internet marketers, like comparing apples and oranges.

Future of the Changes

In general, this change reflects Facebook’s attempt to make connecting with a fan page less committal, in an effort to promote user fan page interaction, as this is their main source of revenue. They are considering “liking” something to be less serious than “becoming a fan.” Facebook expects that this change will positively affect users’ probabilities of connecting with a page.

The question then becomes, once users realize the change and comprehend that “liking” a page is equivalent to previously “becoming a fan,” will their behavior still confirm to Facebook’s predictions?  We aren’t sold but regardless, Facebook contends it will stimulate a permanent shift in user perception of connecting to fan pages.

Only time will tell whether this change will have a significant effect on Facebook users’ behavior, but in the meantime, Facebook page owners should ensure their followers understand that nothing has changed about their relationship with the fan page, other than the name of the most important action.

IMI NY Celebrates the Holidays

Last Saturday, on December 12th 2009, Internet Marketing Inc.’s New York City office launched its first holiday party ever.  With little under a year of existence, IMI NY has won a strong book of business and surpassed many milestones these last few months.  Partner and President, Todd Soiefer, invited the team to a holiday party to celebrate this success and ring in the new year “Internet Marketing” style.

The party was a huge success, with the attendance of several staff members- interns, developers and all.  A surprising guest appearance was made by the CEO of Internet Marketing Inc., Brent Gleeson, who is based in the San Diego office.  His arrival not only added an element of surprise, but also much entertainment as well.

The party involved a champagne toast and then a sushi dinner at New Ashiya in downtown Manhattan.  It was hard to even hear normal conversation over the continuous ruckus of laughter that practically usurped the night.  I am honestly surprised anyone had time to eat.

So you may ask: what’s my point?  It’s the small things that count.  Having a holiday party for your employees really inspires good cheer and let’s them know how much they truly are appreciated when it really counts.  If you don’t already do it, I suggest you make it your next New Years resolution- not only will good memories be shared but the team bonding is priceless.

Execs and Online Marketing in 2010

In case you didn’t know, we’re in tough economic times.  These economic conditions have drastically cut budgets across the nation and world, leaving meager allowances for marketing and advertising in its wake.

Nonetheless, expectations for 2010 remain optimistic.  In a new study released yesterday, StrongMail reveals nine out of ten business executives plan to maintain or increase their marketing budgets.  Execs aren’t thinking conventionally for the new decade either, instead the survey’s respondents indicated they were open to marketing strategies that utilize the Internet and maximize their dollar.  Next year, 69 and 59 percent of business executives anticipate increasing their email and social media marketing, respectively. Another 42 percent claimed they expect to spend more on search engine initiatives, such as SEO and PPC.  The survey’s results indicate a migration to internet marketing tactics, as advertising and direct mailing initiatives are expected by less than 30 percent of execs.

Furthermore, the study showed a desire among business executives to combine the tested and proven tactics of emailing potential customers with social media.  Execs did not, however, demonstrate uniform confidence about how they would go about implementing such strategies in the upcoming year.  Instead, one out of five executives claimed they had no idea where to begin.  With more businesses seeking to establish an online presence in hopes of finding cheaper alternatives to conventional advertising, it is certain that social media marketing and search engine initiatives will play integral roles in the year 2010.

Social Surveillance Sites? Wiretaps En Route to the Web

Rodney Bradford might be the only one pleased with Facebook these days.  A perfectly timed status update from his father’s house in Harlem –  “On the phone with this fat chick…Where my IHOP?” — saved the 19 year old from prison time as his update served as his alibi for an armed robbery 12 miles away in Brooklyn.  After the DA subpoenaed Facebook records which confirmed the update was submitted from Harlem, the case was dismissed leaving Bradford a free man and demonstrating the pervasiveness of social networking sites.

Bradford’s vindication, while sensational, does not mark the first time social networking sites have been used in the courtroom or by the government.  In fact, this week consumer watchdog group Electronic Frontier Foundation (EFF) filed suit against multiple government agencies – including, but not limited to the CIA, DoD, FBI, and DEA – alleging unlawful use of social networking sites to investigate an array of crimes ranging from underage drinking to the coordination of G-20 summit protestors.

This filing follows a request for information under the Freedom of Information Act (FOIA) that was not met by multiple agencies.  The government scored a victory on the shoulders of Facebook in the case of Maxi Sopo, who was indicted for bank fraud after he failed to resist the temptation to brag about “living easy” in Cancun following the $200,000 heist.  Sopo’s downfall began with his acceptance of a friend request from a former Justice Department official.

The increased usage of social networking sites coupled with heavy government involvement, has led some to question whether Facebook and Twitter will become the new arenas for wiretap initiatives.  If so, the debate promises to be as heated as conventional wiretaps, with even the EFF acknowledging that information obtained from social networking sites is often for commendable reasons—where evidence of bank fraud is found, there too can an alibi be found.  The EFF points to a need for users to comprehend the extent of privacy rules and procedures of any social networking site in the face of government requests.

With forthcoming changes to Facebook’s privacy rules and settings, as alluded to in founder Mark Zuckerberg’s open letter to the Facebook community released earlier this week, the question of government usage of social networking sites promises to remain present and contested.

Internet Sales Tactics Are Out of Hand

I recently read and article with a somewhat missleading title, but the content was interesting, and a bit scary.  The article is from the LA Times and was called “Congress is Cracking Down on Internet Marketing Companies“.  Now, when I think of Internet Marketing companies I think of firms offering actual marketing services.  In this case the article is really referring to Internet advertising and sales technology companies.  Either way, the topic is about these technologies being used by major retailers which use people’s credit card info and share it with other services.  Next thing you know you are getting reoccurring bills from some site you have never heard of.

Here is an example.  You are ordering tickets online and during your check out process an ad pops up urging you to “click” in order to get $20 off your next purchase.  That click then automatically sends your credit card info to another company you have never heard of and signs you up for a “membership”.  You then get billed automatically for months before you realize it and cancel.  Most people are too busy to notice or forget whether they signed up for something and never really pursure it beyond cancelling. 

As I said before the article refers to these firms as online marketing companies.  The companies they are talking about are the ones who are creating and distributing these technologies and then partnering with major retailers.  Some of these companies include (according to the article)  Affinion, Vertrue, and Webloyalty.  The scary thing is that these shady companies have been able to partner with major retailers like Hotwire.com and Continental Airlines.

The article stated that stories like these have encouraged members of Congress to seek legislation designed to crack down on these types of aggressive sales tactics (and the technology that makes them a reality).  This type of thing is no doubt something no consumer should have to worry about!

Has this ever happened to you?  Please share!

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